DentalEDU.TV Course Catalogue

Course Objectives: (Click for Show/Hide)

• Convert more calls to appointments • Increase return-on-investment from advertising callers • Improve success with: • Price Shoppers • Insurance-driven patients • Emergencies • “Cleaning only” patients • Learn 4 easy steps to a great call • Juggle multiple calls with finesse • Analyze a real new patient call • Customize your own information intake form • Preheat patients for cosmetic treatment • Have patients hanging up saying, “WOW! I’m so glad I found this office.”

Course Description: (Click for Show/Hide)

Throw out those scripts! You can be better and still be YOU! In this presentation, Katherine Eitel, one the nation’s leading experts in patient communications, will show you how to throw out the scripts and tap into your own instinctive greatness to be better than ever! By following a few simple steps, everyone can improve their results on the phone and their value to the practice. Katherine will give you four simple yet innovative steps that will increase your productivity tomorrow with new patient phone calls. Also, improve your success with price shoppers, insurance-driven patients, emergencies, and “cleaning only” patients.

Credits: 2.5

Price: 87.50

Course Objectives: (Click for Show/Hide)

COURSE OBJECTIVES: How to teach it so they really get it! Ways to adapt material for one-on-one coaching, group trainings, team meetings, and new employee orientations How to set correct training objectives Ways to “chunk” your material in bite-size pieces How to train for independence and elevate self-esteem Ways to “read” your participants’ level of understanding Review mechanisms and testing components Ways to craft training that appeals to all learning styles Ideas for using rewards, giveaways, learning tools… without overdoing it! Correct physical learning environments or room dynamics Pointers on how to deal with difficult or resistant learners How to make learning effective, cost-effective, and something your participants actually look forward to! Where to go to order training resources

Course Description: (Click for Show/Hide)

The life of a lion cub depends upon how quickly and effectively the Lioness teaches the skills it will need to be successful and independent of her – very much like our employees, patients , students and clients depend on us to teach them the skills they need to be successful. What can we learn from the Lioness’ approach? It’s a jungle out there! Join Katherine Eitel as she takes us on a journey through the jungle of effective training skills and shares lessons on coaching that will forever impact the way you teach your valuable information and guide your employees, patients, students and/or clients.

Credits: 2.0

Price: 70.00

Course Objectives: (Click for Show/Hide)

Accessing the leader within. Possibility thinking. Communicating like a leader. Stopping the cycle of gossip and complaining. Befriending fear and embracing mistakes. Connecting vision to action. Uniting a team. Teaching and inspiring others. Turning conflict to cooperation.

Course Description: (Click for Show/Hide)

Lions are born leaders.  Cubs are born with instincts to hunt, propagate, lead, and thrive... they just do not know it.  The primary goal of mature lionesses is to awaken those instincts to ensure the success of the pride.  Like lions, you already have the instinctive ability to lead, and lead powerfully, from where ever you are in life… most of us just don’t know it, or trust it, yet.   It’s in you. Leadership has nothing to do with owning a business, the number of people you manage, how old you are, how long you have been in the business or how much you make.  It has everything to do with how you think, speak, and inspire others.  This course will help you access the leader within, reframe your thinking, communicate like a leader, connect vision to action, and inspire those around you to do the same.

Credits: 3.0

Price: 100.00

Course Objectives: (Click for Show/Hide)

• Convert more calls to appointments • Increase return-on-investment from advertising callers • Improve success with: • Price Shoppers • Insurance-driven patients • Emergencies • “Cleaning only” patients • Learn 4 easy steps to a great call • Juggle multiple calls with finesse • Analyze a real new patient call • Customize your own information intake form • Preheat patients for cosmetic treatment • Have patients hanging up saying, “WOW! I’m so glad I found this office.”

Course Description: (Click for Show/Hide)

Throw out those scripts! You can be better and still be YOU! In this presentation, Katherine Eitel, one the nation’s leading experts in patient communications, will show you how to throw out the scripts and tap into your own instinctive greatness to be better than ever! By following a few simple steps, everyone can improve their results on the phone and their value to the practice. Katherine will give you four simple yet innovative steps that will increase your productivity tomorrow with new patient phone calls. Also, improve your success with price shoppers, insurance-driven patients, emergencies, and “cleaning only” patients.

Credits: 0.0

Price: 0.00